Orders & Shipping Policy

At Chhota Bazar, we work hard to ensure your orders reach you quickly, safely, and in perfect condition. Please read our Orders & Shipping Policy carefully before making a purchase.


🛒 Order Processing

  1. Order Confirmation:
    Once your order is placed, you will receive an email or WhatsApp confirmation with your order details.
  2. Processing Time:
    • Orders are usually processed within 1–2 business days.
    • Personalized or custom products may take 3–5 business days to prepare before dispatch.
  3. Order Changes or Cancellations:
    • You can request changes or cancellations within 6 hours of placing your order.
    • After that, the order may already be processed and shipped.

🚚 Shipping & Delivery

  1. Delivery Time:
    • Standard delivery: 5–8 business days (depending on location).
    • Metro cities may receive orders faster.
    • Remote areas might take a few extra days.
  2. Shipping Charges:
    • Free shipping on orders above ₹499.
    • For orders below ₹499, a small shipping fee may apply (visible at checkout).
  3. Tracking Your Order:
    • Once shipped, you’ll receive a tracking ID via email or WhatsApp.
    • You can use it to track your parcel’s live status.
  4. Delivery Partners:
    • We use trusted delivery partners like Shiprocket, Delhivery, Blue Dart, and India Post to ensure reliable service.

📦 Delivery Issues

  1. Damaged or Missing Items:
    • If your order arrives damaged or incomplete, contact us within 48 hours of delivery with photos or videos.
    • We will replace or resolve the issue as quickly as possible.
  2. Incorrect Address:
    • Please double-check your shipping address before placing the order.
    • Chhota Bazar is not responsible for delays or losses due to incorrect addresses provided by the customer.

💬 Contact Us

For any questions about your order or delivery:
📧 Email: chhotabazar25@gmail.com
📱 Phone: +91 92190 53033
🏢 Address: N8/249 Newada sundarpur Near virat apartment Varanasi 221005